RETURN & EXCHANGE POLICY

We strive to give you a seamless shopping experience every time you shop with us. However, if you are not 100% satisfied with your purchase, we've made the exchange process super easy for you.

Domestic Orders:
All products purchased from www.borsa.pk can be exchanged & Return within 30 days of the delivery date, no-questions-asked!.

We offer exchange on sale items only.
Simply notify us of your exchange intention within 3 days of delivery by filling out the Complaint/Inquiry form.

The online exchange process on average takes 7-10 working days.

A Product (s) is viable for an exchange as long as the

Product is in a saleable condition and is unused, and/or unwashed, with the original tags and price labels attached along with the proof of purchase.
Your proof of purchase is either a receipt or the online order confirmation email. Both are acceptable.

However, we will be unable to process your exchange request if:
The exchange request is made outside the specified time frame (within 30 days of delivery).
Product is damaged because of use or has been tampered with.
Anything is missing from the package including price tags, labels, original packing and order invoice.
Any excess fabric or embellishment utilized during shoots will not be provided with the product unless mentioned on the website. Such exchange claims will not be regarded as valid.
Borsa doesn’t take responsibility for items purchased from any unauthorized sellers/individuals. Only shop authentic products from our official website borsa.pk